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An incredible journey: David Ferguson
Friday 26 March 2010 may well go down in history as the day that the retail financial services industry left its dismal, shabby past behind and finally embarked on a journey to reinvent itself as a consumer-friendly, fit-for-purpose, transparent sector.
Whether or not this day is marked forever will depend on how vigorously the old-style life companies and legacy platforms protest against the FSA's DP10/2 discussion paper published only a few days ago.
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