Home > Opinion > Janet Walford OBE
May contain nuts
The latest round in the ongoing saga of the Lautro charges debacle reached the High Court on 30 March, with the FSA declaring right at the start of proceedings that it would not give up the fight to protect the names of the companies involved if it lost this latest round.
Leaving aside whether any compensation was on a fair basis, I asked the FSA for assurance that compensation has actually been paid. Back came the reply, "we are unable to give details as to whether the firms actually compensated their customers".
I asked if this was because the information was classified, or because they simply didn't know? As the FSA was incapable of giving me an answer either way, I presume that they actually don't know whether compensation was ever paid.
That's not giving consumers a fair deal - it's simply nuts.
janet.walford@ft.com
