FSA's Hector Sants claims dual pricing is fair practice

Speaking at the Building Societies Association's (BSA's) annual conference in Manchester, Sants said he had been approached by a number of advisers asking whether the increasing instances of cheaper rates being offered direct was fair under treating customers fairly.

He said: "Our response is lenders are not obliged to deal through advisers. How they choose to price and distribute their products is a commercial matter. There have always been certain lenders who choose not to offer their products through advisers."

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