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By Julia Bradshaw | Published Jul 18, 2012

Aviva renews out-patient cancer pledge

Customers with a reduced out-patient cover option on Aviva’s ‘healthier solutions’ or ‘solutions’ private medical insurance will now get a better deal for out-patient treatment in the event of a cancer diagnosis. The decision follows a review of the way Aviva applies its reduced cover option.

This means all new customers, and some existing ones, will be able to claim in full for out-patient consultations, tests and treatments needed after a cancer diagnosis.

Full cover for out-patient radiotherapy and chemotherapy treatment, and CT, MRI and PET scans at a recognised diagnostic centre, remain standard benefits on the reduced out-patient option.

The enhancements apply to all customers who bought or renewed a healthier solutions or solutions policy on or after 1 January 2012.

Brian Walters, principal for Gloucestershire-based Regency Health, said the change was meaningful, but added that it was “no coincidence” that it came just days after Bupa stopped selling individual cover through intermediaries.

He said: “Bupa’s reduced out-patient cover option has always covered cancer in full, which Aviva has now copied. However, cancer is particularly emotive and an area where people find most value in PMI, so anything that improves consumer confidence in the product is good.”

This follows improvements to Aviva’s critical illness cover, which now covers five new Association of British Insurers’ definitions, raising the child CI cover payment up to £25,000 and including additional benefits for new conditions.

Today, 48 individual conditions will be covered under Aviva’s CI policies for new customers.

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