Aegon aims to help advisers secure rates ahead of G-Day
Provider says dedicated pipeline service team will ensure that it is “proactively sourcing” all information required to complete business.
Aegon has set up a dedicated pipeline servicing team to help advisers ensure they secure their rates before any increases in rates come through later this year as a result of life office tax changes and the upcoming implementation of the gender directive.
The servicing team will work proactively with advisers to ensure that cases are managed and supported through the application process. They will ensure that all outstanding information is completed and will help secure any outstanding information from GPs.
To secure gender specific rates Aegon will need to have offered its acceptance terms and advisers and their clients will have had to accept the terms.
A start date must be agreed with Aegon, and there needs to be a form of payment set up. The start date when the policy goes on-risk can be after the 20 December, but must be within 30 days of the issue of terms.
If terms and a start date have not been agreed or the firm has not received a completed direct debit mandate by 20 December, a concluded contract will not exist. In this circumstance, new acceptance terms will need to be issued on gender neutral rates.
Gender neutral pricing comes into effect on 21 December 2012.
Rod Mckie, head of the at-retirement proposition, said: “We recognise that the run up to 21 December will be a busy time for advisers and we want to do all that we can to ensure that applications are processed as quickly as possible prior to the deadline.
“Working in partnership with advisers, this dedicated pipeline service team will ensure that we are proactively sourcing all information required to complete business. Advisers should continue to use their dedicated servicing team phone numbers.”