Version 2.9 has been designed to improve client servicing capabilities by offering an easier to use and broader range of services from one hub.
From the hub, users can manage their clients through extended search and save functions, find links to common activities and access new provider and platform integrations for real-time valuations.
Focus Solutions said the updated version was easier to use and enabled advisers to adjust the factfind and the advice journey, based on the needs of individual clients and scenarios.
The charging and recording of non-product-related solutions are also facilitated, which means advisers can demonstrate the value of their service over a certain time frame.
Alison Young, product management and client engagement director for Focus Solutions, said: “With the struggle to control the cost of client servicing in a post-RDR landscape, we have boosted our efforts to support our customers in servicing their clients.
“The 2.9 release provides access to rich client data and efficiency in relation to the provision of ongoing advice services. We remain committed to investing significantly in research and development to support the needs of our customers and to help them remain competitive in the market.”
The next development, version 2.10, is due to be released at the end of the year.
Adviser View:
Jonathan Fry, director of London-based Jonathan Fry & Co, said: “I think it is absolutely crucial that advisers have access to technology that makes their work as efficient as possible. Integrating platforms and a number of other services is vital. The low cost base of many of the execution-only platforms means it is vital that we are as efficient as possible. That is one of the areas where wealth management has been expensive so anything that enhances that has to be worthwhile.”
