Your IndustryFeb 16 2015

‘Advisers must embrace service-orientated working’

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‘Advisers must embrace service-orientated working’

National adviser Foster Denovo has launched a course to help its ‘private client partner’ advisers double their revenue over three years, as the executive behind the scheme warned “advisers need to embrace this and the new service-orientated way of working”.

The Quantum Leap Programme has been designed to enable attendees to increase their revenues by offering training in areas such as strategic business planning, marketing, sales positioning, client profiling, estate planning and activity accountability.

The firm has partnered with Solidus Independent Estate Planning, whose director David Batchelor will provide attendees with advice on how to undertake estate planning for this module.

Darren Laverty, sales and marketing director at Foster Denovo, said that to date, over 80 per cent of its partners have opted into the programme.

“The launch of the programme represents the final part of a three-stage adviser development journey.

“Advisers - across the industry - have had to get to grips with so many changes in recent years, from the implementation of RDR to undertaking their professional qualifications; they have then needed to properly communicate the fee paying model to clients.”

Mr Laverty admitted that not every partner chose to join the programme, but was still confident “this is the only way to shape a business of our kind moving forward”.

The course is being led by equity partner Dave Stockdale, whose team have used the model for the last three years and seen revenues increase by 60 per cent.

He commented that the wealth management team he runs has made major changes to provide “an exceptional client experience”, adding that as the industry has gone through a transition in recent years, “advisers need to embrace this and the new service-orientated way of working”.

The firm has nine offices across the UK, with more than 70 partners providing financial advice to individuals and families, businesses and charities.

peter.walker@ft.com