Today’s quick question’s candidate, chartered financial analyst Sheetal Radia of Financial Architecture, a trading style of Positive Solutions Financial Services, outlines the importance of understanding the client.
What was your first job in financial services? Eurobond settlements clerk
What drew you to the profession? Like other professions, applying one’s skills and expertise to help people achieve their financial objectives that takes into account their individual circumstances.
What is the most important thing advisers (or a company) can do for their clients? It’s a partnership, always act in the clients’ best interests. Financial Architecture does this in three ways: providing prudent counsel and client education; knowing your strengths and limitations and conveying this to your clients; and providing good governance. Perhaps the best way I can sum it up is, “Tell me, and I will forget. Show me, and I may remember. Involve me, and I will understand.” Confucius (551-479 BC)
What is the most important decision you have ever made? Making that first phone call to the woman who became my wife.
How do you think the industry has changed since you started working in it? The financial crisis demonstrated how much the financial sector had placed client interests second. However, I hope that the changes brought about, like the RDR, will enable people to identify quality practices to meet their advice needs by highly qualified and skilled advisers.
Let’s hope that industry learns from the mistakes of the past and that we do not succumb once again to a collective bout of financial amnesia. If it does happen than Financial Architecture’s clients will have access to the amnesia antidotes.
Other than property, what is the most expensive thing you have bought? I would suggest that the most valuable item I have obtained is the engagement ring for my wife, not because of the price but more because of what it signified and its importance to both of us.
What is your perfect day off? Spending quality time with my family where I can give them my undivided attention.
What would you tell your 10-year-old self? Watch less television; be more constructive with the time you have. Get more involved with interests and hobbies you are passionate about; this helps you gain insights into the world and a willingness to learn from the people that you meet.
Who would you recommend as a must-follow person on Twitter? James Mackintosh, author of the Short View in the Financial Times – writes great articles that are well thought out and cuts through hype to get to the core of the subject.
What do you have set as your homepage in your internet browser? BBC – I am interested in what is going on in the world so need a quality site I can refer to on a variety of areas ranging from news, business, sport. entertainment etc.