Mortgages  

Launch pad: Homebuyers

Daniel Liberto

The automated solution, which is available to Sesame and PMS members, provides quicker access to appointments and enables users to receive key milestone updates through emails.

Users will be notified on the date and time a job has been booked and will be informed when reports are completed and dispatched to customers.

Ian Fergusson, chief surveyor for SBVS, said: “Customers benefit from a select panel of quality surveyors and an improved speed of instruction.

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“The panel manager delivers details of the requested survey directly to the surveyor, selecting the most suitably qualified and skilled professional with relevant local market knowledge.”

IFA Verdict Kieran Hayes, Director of Hayes Finance, London

“I have already found the service offered by SBVS to be a useful add-on to offer my clients if they require homebuyers’ reports or a structural report.

“This new service will mean that, from instruction, clients are contacted within 24 hours with a quote and date for an appointment. Given the improvements to the service, we expect feedback from clients to be positive.”