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Towry creates new client-centric business unit

The chief executive of the wealth management firm said the creation of the team would help to “deliver excellence” to Towry’s 25,000 clients.

To this end, Towry has appointed Linda Payne onto its executive committee in the new role of head of client experience, and will lead the new business unit.

Ms Payne, who joined Towry in 2008 from Aviva, has been leading Towry’s client experience delivery programme since January 2013.

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