Personal Touch has promoted Jane Cross to chief executive of the mortgage network, with immediate effect.
Ms Cross was formerly finance and information technology director. She joined Personal Touch in January 2012 and has been part of the team of board directors under the leadership of former chief executive Max Wright.
With over 12 years’ of experience, working in the finance teams of organisations such as Clarke Roxburgh and Jelf, Ms Cross is also a fully qualified member of the Institute of Chartered Accountants.
Personal Touch said that her appointment was made “after a rigorous selection process, which was part of a detailed and lengthy consultation to secure the best possible successor for the network and its members.”
Mr Wright, who has been chief executive for the past five years, will continue in the business as non-executive director and will become chairman in 2015.
The network said that Mr Wright intends to keep an active role with the network and provide continued support to his new chief executive, members and staff for the future, whilst continuing to promote the network at an industry level.
Ms Cross said: “Taking up this new role will inevitably be a very hard act to follow but I am thoroughly driven by the long term challenge of keeping up the great work and building on it going forward.”