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Two-thirds – or 67 per cent – of IFAs have said quality of service is the most important factor when undertaking due diligence on a discretionary fund manager.

According to a study by Investec Wealth & Investment, this comes above consistent investment performance, value for money and transparency of charges – though these all make the top five.

Mark Stevens, head of intermediary services at Investec Wealth & Investment, said: “Successful advisers know only too well the importance of providing a high-quality service to their clients, and it follows that they expect a similar focus on this area among their DFM partners.”

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