John Porteous, head of client proposition at Towry, said this last year was both eventful and exciting, with the acquisition of Ashcourt Rowan.
He said 2016 will see the intermediary launch new investment services and gear up for the ‘planning at retirement’ space to evolve further.
This comes after Towry launched an online portal for its clients to access personal financial information in September.
Called My Towry, the portal aims to help its clients see all aspects of their financial life on their computer, tablet and smartphone. It also allows them to communicate with their adviser through the system.
Mr Porteous said Towry was also anticipating some clarity around the long-term benefits and tax treatments of pension contributions in the next Budget, which no doubt will have wider implications across the industry.
While product innovation continues apace, he added this is likely to remain an advice led market, given its sheer complexity.
Reflecting on the state of the market, Mr Porteous said from his own personal point of view, the industry has been through a huge amount of change in a relatively short amount of time – stemming both from government policy and developing best practice expectations from the regulator.
“I feel we’ve coped and responded incredibly well, but there can be no doubt that the sector as a whole would benefit from a period of consistency.
“There are so many opportunities that the industry as a whole can take advantage of and I hope this is the year we are to do this by having a complete focus on the customer within the framework of a more joined up industry oversight.”