Coronavirus  

Adviser provides support package for key worker clients

Adviser provides support package for key worker clients

Wesleyan Financial Services, specialist adviser to doctors, dentists, lawyers and teachers, has announced a number of support measures for its clients, many of whom are directly dealing with the Covid-19 crisis.

The advice firm has given its clients free access to a 24/7 healthcare and wellbeing support hub called 'Wesleyan Wellbeing', which provides personalised assessments and wellbeing calls with a clinical consultant if required.

It has also introduced payment breaks for protection policy customers suffering financial hardship and a 30 per cent discount on travel insurance policies, as well as flexibility on company car policies so that key workers can use vehicles for voluntary purposes, such as delivering PPE to the NHS.

The adviser also supports front line student doctors with an online hub which provides guidance and has created a Covid-19 dedicated site to provide updates, guidance and support to clients who may need help during the crisis.

Clients are still able to receive financial advice as normal over the phone and through virtual video call.

Mario Mazzocchi, Wesleyan chief executive, said: "Many of our customers are involved directly in dealing with the impact of the coronavirus pandemic, and we want to show our absolute support and loyalty to them at this difficult time. 

“That is why we have put together this package of support to, not only protect their financial wellbeing, but also their physical and mental health.

"We have heard from many people across the medical profession who tell us of the unbearable pressures that this pandemic is causing. We hope that the support we can offer will help to ease some of the pressures brought on by Covid-19." 

In addition, Wesleyan’s charity has gifted £100,000 to organisations supporting the mental health needs of key workers. 

Funding will also be made available for teachers' classroom materials to support the ongoing education of key workers’ children during school closures.

Prof Pali Hungin, Wesleyan advisory board member and president of the British Medical Association, said: "The impact of dealing with the Cocid-19 outbreak will have a long-lasting effect on many people in the health service, and other key workers, who are working in such an intense and pressured environment. 

"The support offered by Wesleyan could provide a valuable life-line for some colleagues to help them process what they are going through."

amy.austin@ft.com

What do you think about the issues raised by this story? Email us on fa.letters@ft.com to let us know.