SPW hires chief client officer to improve proposition

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SPW hires chief client officer to improve proposition

Schroders Personal Wealth has appointed Ben Waterhouse as chief client officer with the task of improving its advice proposition

Waterhouse joins from Barclays Wealth, where he held the role of managing director and head of distribution, leading client facing functions across the UK.  

In his new role at SPW, Waterhouse will be responsible for driving the firm’s growth strategy for its regions across the UK and improving and delivering the firm’s advice proposition to its clients.

Waterhouse will join SPW in the second quarter of 2022 and will report directly to SPW's chief executive Mark Duckworth.

Before joining Schroders, he held a number of roles at Fidelity International, most recently as global head of intermediary distribution for the digital wealth business and was involved in the development of a B2B digital wealth partnership proposition. 

In addition to his roles at Fidelity International he also spent a decade working at Legal and General.

Duckworth said: “Ben has a strong track record and robust understanding of the global wealth management and investment industry. 

“We believe his vast experience and skillset will be invaluable to our clients and the business as we continue with our ambition of growing the company to become one of the biggest financial planning businesses in the UK.”

Waterhouse said: “I’m excited to be joining SPW at such an important time for both clients and the business. The client centric approach of the company and its beliefs around financial planning resonate strongly with me. I’m a firm believer that financial planning can help people achieve their goals.

“I’m confident that the advisers at SPW have the expertise, knowledge and pride to devise a plan that will change a client’s life and am looking forward to working with them to achieve this together.”

Duckworth added: “Ben is joining us at an exciting and pivotal time in our journey. As a business we have made huge progress over the last 12 months with our ambition of delivering more advice to more clients than any other financial institution and we have achieved a great amount in a small period of time. 

“We will continue with our ambitious plans this year and growth remains an important part of our agenda.  Ben will play a fundamental part in not only delivering, but improving, our advice proposition and making sure we continue to achieve our goal of giving more advice to more clients.” 

Last month, SPW also expanded its regional presence with hires in Yorkshire and Oxford.

In Oxford, the firm has hired three personal wealth advisers: Benjamin Beck, Sophie Haslehurst, and Katie Nutting. Meanwhile, in Yorkshire, it appointed Mark Shay from Barclays Wealth to lead its business development and partnerships proposition.

sonia.rach@ft.com

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