As life returns to a little bit of normality, it's time to find out which providers have continued to provide an exceptional level of service to advisers.
The Covid-19 pandemic has led to many changes in business practice - some will be permanent and for the better, while some will only prove fleeting.
Today we find out which providers have succeeded in remodelling themselves for this brave new world with the result of the latest edition of the Financial Adviser Service Awards.
The winners this year are those who have not rested on their laurels. After making pandemic-induced changes in 2020, they have continued to refine their service offerings in 2021.
The shift to hybrid working environments means this kind of forward-thinking is likely to be prized next year, too.
And the five-star winners this year clearly impressed thousands of intermediaries who voted for them.
So click on the link above to find out which companies have been providing five star service during 2021.