Your Industry 

Time for change at the ombudsman

  • To gain an understanding of how the FOS is being reformed
  • Grasp how the reforms could affect advisers
  • Learn about the challenges facing the organisation .
CPD
Approx.30min
Time for change at the ombudsman

‘‘If something’s gone wrong, we have the power to put it right,” the Financial Ombudsman Service (Fos) writes on the homepage of its website. The irony of this statement is that things have been going wrong at the Fos itself.

The content you are trying to access is only available to users with an FTAdviser.com subscription

Subscribe to FTAdviser now for:

- Full access to articles written by the Money Management team

- No limit to the number of articles you can read every month

- The ability to use Money Management's uniquely prepared fund statistics - on the web, or by downloading a pdf

Unlock unlimited articles
Subscribe
CPD
Approx.30min
  1. Who does Ms Hill suggest should contribute to the FOS levy?

  2. How does Mr Askew describe Fos decisions?

  3. The article states how many FOS complaints over the past three years have been due to PPI?

  4. A Fos spokesman notes that the organisation has recently made investment in what areas?

  5. Mr Edwards has had how many cases referred to the Fos?

  6. What does Mr Webster describe as folly?

Nearly There…

You have successfully answered all the questions correctly, well done!

You should now know…

  • To gain an understanding of how the FOS is being reformed
  • Grasp how the reforms could affect advisers
  • Learn about the challenges facing the organisation .

I completed this CPD in

To bank your CPD please complete the form below.

What did you learn from undertaking this CPD exercise?

Why did you undertake this piece of learning?

Banked!

Congratulations, you have successfully completed and banked this piece of CPD

Already Banked!

You have already banked for this article.

To bank your CPD you must or

Register

One or more questions have been incorrectly answered,
 please review your answers and try again.

Please enter what you have learnt and why you completed this CPD.

More Regulation CPDSee my completed CPDSee all CPD

Comments