Financial Ombudsman Service

Fos explains customer responsibility to Santander

Ombudsman admits problem grasping issues

Crippling compensation and company collapse: the week in news

Warning Fos limit could 'cripple' advisers

Fos warns of lack of empathy for vulnerable clients

Sipp complaints up 37% on last year

Advice firm facing pension complaints goes bust

Fos rejects adviser's time barring argument

Decade-old pension transfer advice costs adviser

Pension transfer advice from 22 years ago costs adviser

Fos grilled by MPs on waiting times

Fos faces funding overhaul

Ombudsman sides with adviser over Transact

Advice given 30 years ago comes back to haunt Sanlam

Badly-behaved advisers and rules: week in news

Lifesearch fires adviser over shocking insults

Borrow to invest advice haunts Positive Solutions

Fos hike doubles cost of professional indemnity insurance

Ombudsman told to base decisions on law

Fos predicts pension complaints to stay flat

Pension transfers and ombudsman cases: the week in news

FCA tackles professional indemnity fears

Fos finds against Liberty Sipp in multiple cases

Ombudsman looking at 40 complaints on failed firm

PFS blasts FCA pension transfer warning

Adviser fights off bogus PPI claim

FCA concerned about Brexit-related scams

Zurich blasted for spying on client

Percival warns FCA could be heading for failure

Morgan criticises Fos case review