Financial Ombudsman Service

Spike in personal pension cases at ombudsman

FOS spends £4m on staff exits

Sipp charges cost adviser

Sesame reappears on Fos complaints list

Advice given 20 years ago comes to haunt Royal London

Hotel room advice comes to haunt IFA after 11 years

Advice network to pay out over Ucis triple whammy

Gillian Guy to assess service provided by Fos

Claimant awarded maximum amount in 2002 Ucis advice case

HSBC in fraud dispute with student

AFH told to return fees after inappropriate Sipp switch

Failed IFA reviews pension claims in Carey wake

Curtis Banks boss says Fos is fair on firms

Adviser to refund fee after failing to provide ongoing services

Pensions Ombudsman criticises arrangement with Fos

Adviser rebuked after DB transfer not in client’s ‘best interest’

Fos sets out five-year strategy

Carey calls on Fos to 'stick to the law' after losing complaint

Fos grapples with Woodford complaints

Mortgage robo-adviser taken to Fos over new-build advice

Adviser in Connaught legal battle among 6 firms in default

Adviser held to account after annuity advice failure

Adviser to pay out after rubber-stamping offshore investment

Fos to 'significantly' cut waiting times

Adviser ordered to pay after failing to respond to Fos

Firms save £25.4m in Fos's coronavirus budget shake-up

Complaints against advisers dwindle

Adviser to pay after giving bad advice to ‘vulnerable’ client

Portafina to pay out over DB transfer delay

Fos upholds smaller proportion of Sipp complaints