Financial Ombudsman Service

Defined Benefit

Adviser rebuked after DB transfer not in client’s ‘best interest’

Adviser rebuked after DB transfer not in client’s ‘best interest’

Fos sets out five-year strategy

Carey calls on Fos to 'stick to the law' after losing complaint

Carey calls on Fos to 'stick to the law' after losing complaint

Financial Ombudsman Service

Fos grapples with Woodford complaints

Fos grapples with Woodford complaints

Mortgage robo-adviser taken to Fos over new-build advice

Financial Services Compensation Scheme

Adviser in Connaught legal battle among 6 firms in default

Adviser held to account after annuity advice failure

Adviser to pay out after rubber-stamping offshore investment

Highlights

Seeking redress from high cost short term credit companies

Seeking redress from high cost short term credit companies

Defined Benefit

Insistent clients and DB transfers

Insistent clients and DB transfers

Pension Freedom

The rise of the insistent client

The rise of the insistent client

Financial Ombudsman Service

Experts criticise new Fos limit

Experts criticise new Fos limit

Too little time to prepare for Fos awards

Marlene Outrim

Marlene Outrim

More

Financial Ombudsman Service

Fos to 'significantly' cut waiting times

Financial Ombudsman Service

Adviser ordered to pay after failing to respond to Fos

Financial Ombudsman Service

Firms save £25.4m in Fos's coronavirus budget shake-up

Financial Ombudsman Service

Complaints against advisers dwindle

Financial Ombudsman Service

Adviser to pay after giving bad advice to ‘vulnerable’ client

Defined Benefit

Portafina to pay out over DB transfer delay

Financial Ombudsman Service

Fos upholds smaller proportion of Sipp complaints

Firm ordered to pay client’s tax charge after pension error

Financial Ombudsman Service

Aviva spared after giving wrong tax information to client

Industry urged to seek dialogue with CMCs

Financial Conduct Authority

FCA readies for fresh crackdown on advisers

Tilney pays out after failing to replace adviser

Financial Conduct Authority

FCA blocks adviser phoenixes as crackdown begins

Financial Ombudsman Service

Fos to hike case fees

Financial Ombudsman Service

DB transfer cases face 6 month wait in Fos's busiest year

Financial Ombudsman Service

Adviser to pay out on 2008 pension advice

Financial Ombudsman Service

Former Fos manager on what makes a good suitability report

Financial Ombudsman Service

Sanlam to pay out over 1988 advice

Financial Ombudsman Service

Fos sides with CMC over 40% fee

Financial Ombudsman Service

Ombudsman costs rise more than 80% in five years

Personal Finance Society

PFS renews PI warnings as premium forecasts materialise

Introducer employee wins pension case against adviser

Defined Benefit

Lighthouse to compensate client for DB transfer delay

Defined Benefit

FCA urged to clarify PI position on abridged advice

Financial Ombudsman Service

CMCs warned not to bother Fos

Fos sides with Pru in annuity commission complaint

Adviser to pay out over carbon credit Sipp

Advisers urged to check pre-2014 Sipp advice

Defined Benefit

Pension transfer complaints up 44%

Adviser to pay out over unsuitable Sipp transfer