Financial Ombudsman Service

Financial Ombudsman Service

Fos complaints remain flat in first half of 2022

Fos complaints remain flat in first half of 2022

Financial Ombudsman Service

Tavistock hits out at Fos's 'abuse of process'

Tavistock hits out at Fos's 'abuse of process'

Financial Ombudsman Service

Fos complaints down 30% but another spike looms

Fos complaints down 30% but another spike looms

Co-operative Bank ordered to refund mortgage ERC

Co-operative Bank ordered to refund mortgage ERC

Industry veteran Moret calls for rewrite of Sipp regulation

Financial Ombudsman Service

SJP to compensate wife of partner over 'unsuitable' pension advice

Financial Ombudsman Service

Fos appoints deputy chief ombudsman and COO

Financial Ombudsman Service

Advice firm facing 190 Fos complaints

Highlights

How Fos is handling the pandemic

How Fos is handling the pandemic

Seeking redress from high cost short term credit companies

Seeking redress from high cost short term credit companies

Defined Benefit

Insistent clients and DB transfers

Insistent clients and DB transfers

Pension Freedom

The rise of the insistent client

The rise of the insistent client

Financial Ombudsman Service

Experts criticise new Fos limit

Experts criticise new Fos limit

More

Fos finds Santander gave unsuitable investment advice

Defined Benefit

More than half of DB transfer advice complaints upheld

Scams and customer service issues top Fos complaints

FSCS investigates IFA over Sipp activity

Client left to courts after CMC failed to pay Fos award

Financial Ombudsman Service

Fos proposes changes to levy funding structure

Financial Ombudsman Service

Fos appoints chief executive to take over from Delfas

Financial Services Compensation Scheme

FSCS calls for review to hike £85k limit for pension claims

Financial Ombudsman Service

Fos secures £22mn in redress by pushing firms to settle early

Financial Ombudsman Service

Fos improves tech amid cutting case backlog by 59%

Panacea slams Fos for months-long delays to FOI request

Financial Ombudsman Service

Aviva subject of thousands of Fos complaints

Advice firms face costs of £9mn to review BSPS transfers

FCA unveils £71mn British Steel redress scheme

Financial Ombudsman Service

Fos confirms cut in free cases to control costs

MPs to quiz FCA chief over BSPS scandal

Fos compensation limit increases to £375k

Sipp provider facing £600k Fos bill enters liquidation

Pensions freedoms and BSPS created 'financial feeding frenzy'

BSPS members' compensation falls short by £18mn, NAO warns

Sipp cases referred to Fos up 73%

FCA says it will use data to maximise staff expertise

Financial Ombudsman Service

Fos struggles to retain staff amid training concerns

Financial Ombudsman Service

Hundreds of claims in pipeline as Rowanmoor loses Sipp case

Financial regulators sign deal to ensure fair compensation

Fos has 98% uphold rate for BSPS transfer cases

Financial Ombudsman Service

Fos to spend £300k on consultants to assist reform

Financial Ombudsman Service

Fos is at 'pivotal point', says chief executive

Financial Ombudsman Service

Fos levy to increase 10% as it enters post-PPI era

Financial Ombudsman Service

Fos has 'not received huge number' of CMC complaints, chief says