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Legal & General partners with digital healthcare service

Legal & General partners with digital healthcare service

Legal & General has partnered with digital healthcare service Doctor Care Anywhere to offer virtual access to general practitioners.

The insurer is piloting this service with its existing group income protection customers, giving insured employees access to video and phone consultations with general practitioners through their computer, tablet or smartphone.

The agreement with Doctor Care Anywhere is designed to help employees manage their healthcare needs online.

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It offers 20 minute consultations with general practitioners and with appointments available for 8am to 10pm.

Alongside providing employees with easy access to a general practitioner, the service also includes a health tracking application, instant specialist referrals and fit notes, as well as private prescription pick-up or delivery.

According to Legal & General, the service is aimed at helping people to stay healthy and not ignore small health niggles that can turn into bigger problems.

Martin Noone, managing director at Legal & General Workplace Health & Protection, said: “The ease of access to expert medical advice can help towards faster diagnosis and treatment which can only benefit and improve the health and well-being of a workforce. Doctor Care Anywhere will provide employees with a safe, simple and secure way to take control of their health.”

Kate Newhouse, chief executive of Doctor Care Anywhere, said:  “The combined effect of work pressures, busy lifestyles and the difficulties with accessing a GP means that people often neglect their basic healthcare needs.

"By offering employees the flexibility to see a GP at a time and place that suits them, whether they are at work, home or abroad, and tools to better manage their health, employers can ensure that they have a healthier, happier and more productive workforce.”

Alan Lakey, adviser for Highclere Financial Solutions and founder of the CI Expert said: "This offers a valuable and convenient facility for Legal & General’s group income protection policyholders.

"General practitioner appointments normally intrude on a working day and with the increased use of technology policyholders can now resolve health issues far easier and at a time convenient to them.

"A very worthwhile adjunct to Legal & General’s group income protection plan."

ruth.gillbe@ft.com