"The only way of being properly able to ensure we look after all our clients day-in, day-out and according to their personal circumstances and demands as they change is to manage their capital on a discretionary basis.
"That is not constant change but constant oversight and the ability to act if we believe it is the right thing to do. It also means we have been able to engage investments which I would never even hold myself let alone suggest a client had.
"Inevitably it interacts with clients' financial planning requirements too. What we have chosen to do (perhaps foolishly) is to offer all clients of all sizes with discretionary funds with us a complimentary financial planning annual review of those assets."