Platforms hit by axing of exit fees revealed

Richard Stone, chief executive of the Share Centre, said: "As a net recipient of customers transferring in, we believe these measures should benefit our business. We pay most transfer costs incurred by customers from other platforms transferring to us.

"The abolition of exit fees would not therefore have a material impact on our business and if universal across the industry, may actually prove to be positive not least as if it encourages more people to transfer, we believe we will continue to attract a net movement of customers onto our platform."

A spokesman for St James's Place said they would be unaffected by the axing of exits fees.

The spokesman for SJP said: "We are analysing the FCA's report in full and will be responding to the consultation in due course. In the meantime, we acknowledge that the proposals do not extend to product related exit fees.

"We do not currently apply any exit charges on the activities that the FCA list as in scope in the paper."

Mike Barrett, consulting director of Lang Cat, said there is a danger the impact of any abolition or restriction of transfer fees would simply lead to "waterbedding", which is the practice of a fee that disappears, resurfacing somewhere else, so the overall impact for the end consumer is the same.

Jackie Boylan, head of Fidelity FundsNetwork, said there was no mediocre measures from the FCA with a proposed ban on exit fees, rather than a cap.

She said: "We do not charge exit fees so we welcome the FCA's focus on ensuring that consumers are charged reasonably without penalties for transferring their assets."

Nick Blake, head of personal investing at Vanguard, said he was a strong supporter of the FCA's further consultation on exit fees.

He said: "We believe a total ban would be appropriate. Fees penalise consumers and only serve to deter them from switching investment provider."

When Vanguard’s low-cost direct-to-consumer service launched in May 2017, Hargreaves Lansdown's share price fell by nearly 8 per cent.

While the Bristol-based broking and advice firm's share price recovered slightly this morning, it was the business worst affected by the launch of Vanguard's proposition.

Vanguard's direct-to-consumer online service launched charging an annual account fee of just 0.15 per cent.


 Sipp Transfer-OutIsa Transfer-OutStock transfer 
AJ Bell youinvest£75 + VATNone Listed£25 per stock 
Alliance Trust Savings1% of the value up to maximum of £150 + VAT. Free if over 55 and opened account after 31st March 2017£100 + VATNone Listed
Aviva Consumer Platform None ListedNone Listed
Barclays Smart Investor None ListedNone Listed
Bestinvest£75 + VAT for cash transfer, £125 + VAT for in-specieNone ListedNone Listed
Charles Stanley Direct£125 + VATNone Listed£10 per stock
Close Brothers A.M. Self-Directed ServiceNone ListedNone ListedNone Listed
Fidelity Personal InvestingNone ListedNone ListedNone Listed
Halifax Share Dealing£75 + VATNone Listed£25 per stock (Capped at £125)
Hargreaves Lansdown£25 + VAT£25 + VAT£25 per stock
Interactive InvestorNone ListedNone ListedNone Listed
iWeb£75 + VATNone Listed£25 per stock (Capped at £125)
James Hay Modular iPlan£150£50 + VATNone Listed
SelftradeNone ListedNone Listed£15 per stock
The Share Centre£125 per account£25 per account£25 per account
Vanguard InvestorNone ListedNone ListedNone Listed
Willis OwenNone ListedNone ListedNone Listed