During these testing times, with an urgent need for a solution, it is understandable as to why the risks of AI such as violation of rights, cybercrime and discrimination, may be overlooked.
With big tech shedding some light at the end of the tunnel with multiple innovative applications, it is key that they follow the likes of Ping An and consider how they can amplify the benefits of AI while managing its risks.
There are some common concerns, notwithstanding the benefits, challenges and applications.
Engagement on this topic should not be confined to one sector, and businesses should educate themselves on what encompasses AI and how they could be exposed.
Christine Chow is an engagement professional, EOS at Federated Hermes