MortgagesDec 6 2016

Atom Bank enters the mortgage market

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Atom Bank enters the mortgage market

Digital challenger Atom Bank has launched a residential mortgage range, available through selected intermediary partners.

It will use the Digital Mortgages by Atom Bank brand and will offer residential, remortgage and lending into retirement products.

Buy-to-let mortgages will also be offered “soon” and the bank has stated borrowers could receive an offer within 24 hours of their application.

Atom’s director of retail mortgages, Maria Harris, said: “We strongly believe that offering mortgages via intermediaries will give our customers the best service and the very best advice when choosing a mortgage.

“Our ultimate aim is to help people get what is right for them, and for them to have a unique and personalised experience along the way.

“Our technology and systems are all about making the mortgage application process easier for the intermediary and their customer.”

She said Atom Bank also had a team station across the UK to provide support to brokers.

Once an Atom mortgage has been recommended by an intermediary, customers will need to download the Atom app.

In the app, customers can log-in with face and voice biometrics and track their decision in principle and application progress.

They can also receive all updates and communication through the app and store all key documentation there.

At the moment there is not a list of brokers available, but Atom has said one is "in the works" but in the meantime borrowers can contact the company, which will put them in touch with an intermediary.

Atom Bank has not published its rates on its website, with a spokeswoman saying it wants to focus on its service.

But its products include a two-year fixed rate at 1.19 per cent and a five-year fix at 1.89 per cent, both for 60 per cent loan-to-value with a £900 product fee.

Meanwhile at 90 per cent LTV there is a two-year fix at 1.99 per cent and a five-year fix at 2.89 per cent, also with a £900 product fee.

Equivalent products without product fees and with slightly higher rates are also available. Atom Bank's standard variable rate is 3.75 per cent.

Atom obtained its banking licence in June 2015 and launched the new bank in April this year with two market-leading fixed saver accounts. 

Atom’s chief executive Mark Mullen said: “Buying a home can be hugely exciting, but banks are playing with people’s dreams when they make the process so difficult. 

“We want to change this – it should be a positive experience. Old legacy processes that are institutionalised at the traditional banks simply don’t exist at Atom because we’ve built this bank from scratch.

“We can offer mortgages that are great value, and a service that is fast, informative and transparent.

“If the broker can offer their client an exceptional experience, they have a happy client and more time to spend on building their own business. This is genuinely a revolution in mortgage lending.”

David Hollingworth, associate director of Bath-based London & Country Mortgages, said Atom's proposition uses many traditional aspects of mortgage distribution, including business development teams to work with brokers.

He said: "The products they have launched are very competitive. They clearly want to take business.

"It is great they are using brokers because in years gone by when people started mentioning digital options it raised the concern it would be direct-to-consumer."