James ConeyOct 28 2020

Investors need to know how much they are paying

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Cost is important.

I realise that advisers think journalists are more obsessed by this than clients are, but I would argue that is is because we appreciate how damaging excessive charges can be.

Paying one percentage point more than you need equates to a loss of 50 per cent of your profits over 20 years; that is the stark fact I like to remind everyone of.

Value is important too, as I have argued many times before, but you can not understand one without knowing the other. You may be happy with your profits, until you find out that someone else has made twice as much as you.

Paying one percentage point more than you need equates to a loss of 50 per cent of your profits over 20 years

It is part of the issue over why client outcomes are so hard to assess.

Also, I do not buy the argument that investors are not interested in cost.

That certainly was the case 20 years ago, but the rise and rise of low-fee trackers (putting aside the rights and wrongs of this as an investment strategy) is testament to the fact that ordinary savers are interested in what they pay for a service.

Given the environment we are in, it is flabbergasting that the government has decided to push ahead with mandatory pension statements without costs included in them.

I am taking part in an industry panel event next month in which the issue of transparency and investor communications will be at the heart of the debate.

Spoiler alert: I am very much in favour of empowering investors with information to help them make better decisions.

I am never entirely sure that civil servants are best placed to be able to understand the decisions ordinary investors have to make.

Does anyone in a government pension scheme care about cost? Of course they do not, it is just not something they have to worry about.

It is exactly the same kind of problem that held up auto-enrolment for decades, because Whitehall mandarins with wonderful pensions did not understand why everyone else did not have one too.

Besides, lots of them have degrees from London School of Economics, Oxford and Cambridge, which most normal savers do not have.

Clearly with the growth of defined contribution pension saving we need to have better accountability, and simplified statements are a major stride towards having a pension system that allows people to make informed decisions.

And we know that having real visibility in costs has been a great route to reducing overall investment costs across the industry, with no tangible impact on performance.