Automatic enrolment  

Service issues are driving secondary AE market

Nathan Long, senior analyst at Hargreaves Lansdown, said it was understandable that after six years since employers began enrolling staff into a company pension they may be "getting itchy feet". 

He added: "Employers want a scheme that runs smoothly and where the basics are done right, if your provider is consistently dropping the ball it’s not going to inspire confidence.

"The best pension schemes in the future will be those where the provider has been able to promote positive retirement planning among members. 

"The telltale signs of how well the company pension provider resonates with employees include the number of staff logging into their pension, the proportion who’ve upped the amount they pay in and the number that are taking an active interest in their pension investments."