Defined Benefit  

Field blasts FCA for wasting time on DB transfer 'scandal'

“Individual customers, if they think they have been poorly advised and that has resulted in their detriment, they should of course raise this in the first instance with the advice firm.

“If they're not satisfied with the firm response, then the next port of call is the Financial Ombudsman Service, and if the firm has already gone out of business, then it's the Financial Service Compensation Scheme.”

maria.espadinha@ft.com

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