PensionsJan 6 2020

Missing pensions could cost savers £37bn

twitter-iconfacebook-iconlinkedin-iconmail-iconprint-icon
Search supported by
Missing pensions could cost savers £37bn

Almost a quarter of UK adults under 55 are at risk of missing out on valuable retirement income because they have lost track of their pension pots, with £37bn in pension funds currently unclaimed, according to research.

Research from advice firm Profile Pensions, published today (January 6), estimated 1.6m pension pots are currently missing in the UK, with each pot having an average value of £23,000, meaning a total of £37bn is unclaimed.

It found out of 2,096 under 55s surveyed, 24 per cent said they may have lost track of one of their pensions. 

Those aged between 25-34 were most likely to have lost track of a pension, with 29 per cent saying they had lost a pension pot and a further 10 per cent being uncertain about whether they could locate all their pots.

Savers who are able to locate a lost pot may be able to retire two and a half years earlier, the advice firm said.

According to the research, savers in some areas of the UK managed to save more than £23,000 into their pensions, meaning they potentially have more to lose if they are unable to locate these pots.

People living in Twickenham and Harrogate were found to have the largest average pension pots with £44,400 and £40,000 respectively.

Profile Pensions said it has found £152m in missing pensions in the UK since January 2017. Birmingham was the area where it found the most at £5.3m, followed by Sheffield at £4.3m.

Michelle Gribbin, chief investment officer at Profile Pensions, said people working longer combined with auto-enrolment could be one reason why so many pots were missing.

Ms Gribbin said: “It’s extremely important people know where their pensions are, not just so they can access it at retirement, but also because they can make positive changes to their pensions pre-retirement, such as consolidating their pensions into a cheaper, well invested plan.”

Alan Chan, director and chartered financial planner at IFS Wealth & Pensions, agreed that auto-enrolment might have added to the missing pot issue.

Mr Chan said: “It’s unsurprising those aged between 25-34 are most likely to have lost track of a pension. People within this age group tend to be moving between jobs trying to find and settle into their ideal one so they will have accumulated a few pension pots in that time.  

“With auto-enrolment in full swing they would have been automatically placed into a workplace pension by their employer and very few people would have paid much attention to it and often do not even know who the pension provider is from my experience.”

Mr Chan has recently helped a client locate a lost pension worth £41,000.

The client originally thought his pension was with the Pension Protection Fund when his old employer went into administration.

But when he approached the PPF, he was told that his details were not on their system in relation to the specific pension fund.

Mr Chan said: “We went through lots of old paperwork together and phoned several providers, all of which said they have no records. 

“We went back to the original administrator who wrote to him 12 years ago about the pension changes and initially they said they had no records of his pension and to write in but there’s a very slim chance they may find something.  

“They wrote back a few weeks later to confirm the pension was still with them and the current fund value so the client was over the moon about it.

“Advisers can absolutely help people to find lost pots but it takes a lot of perseverance.”

The incoming pensions dashboards are expected to address the missing pot issue and will help individuals keep tabs on all of their pensions.

A pensions dashboard is a digital interface that allows savers to see all their lifetime pension savings in one place, with the data being retrieved directly from providers and updated in real time.

The pension dashboard project was first announced in the 2016 Budget with the government pledging to ensure the industry designed, funded and launched a dashboard by 2019.

But following delays to the legislation - such as the upcoming Pensions Bill temporarily being halted because of last month's general election - the industry will have to wait longer for these dashboards to become consumer-facing.

When they finally go live, it is expected there will be multiple dashboards, some of which will be publicly owned and others commercially owned.

The pensions industry has already started to trial pension dashboard models and more are expected to be tested this year, according to the department for Work and Pensions.

amy.austin@ft.com

What do you think about the issues raised by this story? Email us on fa.letters@ft.com to let us know.