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Curtis Banks’ fintech business ‘underperforms’

Curtis Banks bought Dunstan Thomas to support the delivery of its technology strategy.

Initially, the firm gave a timeline of 2024 and 2025 for when the benefits of these acquisitions would be realised.

The firm has already launched a chatbot, four adviser tools, and a low code portal through Dunstan Thomas, following the Q1 2021 launch of Imago Administration for small self-administered schemes.

In its results, Curtis Banks said: “The board is now considering / evaluating how this strategy might be enhanced and accelerated to achieve the benefits sooner.”

Self said the firm is currently “talking to a number of parties” about contracting Imago Administration out. The next “early deliveries”, according to Ridgley, will be H75 calculations and a tax planner.

“What you’ll start to see is more integratable solutions,” Self explained. “These are isolated products we’re talking about now, but this is just the start. We’re now at a point to really accelerate our ambitions and to bring forward customer benefits to a much sooner point in time.”

With the importance of digital growing in the wake of the pandemic, Self and his team realised: “We should be able to do this faster.”

ruby.hinchliffe@ft.com