Provider accreditation scheme launched to tackle lagging switching times

“Smoother transfers can only be achieved through collaboration, so Star’s accreditation framework, spanning different types of pensions and investments, is a big step forward and builds on the improvements to transfers delivered by industry over the years. 

“To continue to improve, we encourage more firms to participate in Star, to measure performance transparently, based on evidence of outcomes and a common understanding of good practice across the whole industry.”

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