Protection  

The Exeter looks to Royal London for new chief executive

The Exeter looks to Royal London for new chief executive
 Isobel Langton

Health and protection insurer The Exeter has appointed Isobel Langton as its new chief executive.

Langton (pictured) will succeed Andy Chapman in April 2021, subject to regulatory approval.

Langton was most recently chief executive of Royal London’s intermediary division and has over 30 years’ experience within the insurance industry.

During her time at Royal London, she created and implemented strategy for the protection business, as well as leading its pensions business.

Langton was also previously group customer service director at Royal London and has held senior roles within Scottish Life and Irish Life Assurance.

Chapman, The Exeter’s current chief executive, announced his intention to retire in February 2020.

The search for his successor began a year ago but had been delayed due to the pandemic, according to The Exeter.

Wallace Dobbin, chairman at The Exeter, said: “Isobel is a naturally inspirational and collaborative leader with deep knowledge and experience within our sector. We knew that we wanted someone who had experience of running a large business, but just as importantly was the right cultural fit.

“Isobel not only has a passion for delivering excellent customer service and is committed to the ideals of mutuality, but she is focused on developing high performing teams.”

Langton added: “The Exeter has an excellent track record and Andy has created a truly member-focused organisation with a highly engaged team.

“It was clear to me that this is an organisation with real purpose, something that is hugely important in current times. I am excited by the opportunities ahead and what we can achieve together.”

chloe.cheung@ft.com

What do you think about the issues raised by this story? Email us on FTAletters@ft.com to let us know.