Financial Services Compensation Scheme  

FSCS warns about scam emails

FSCS warns about scam emails

Fraudsters have been contacting consumers pretending to be from the Financial Services Compensation Scheme.

They emailed at least one consumer and demanded a fee for their services.

The FSCS has now issued a warning, asking consumers to be wary of these scam emails.

An FSCS spokesperson said: “The FSCS takes fraud very seriously. We are trying to identify these people and prevent them from impersonating the FSCS and defrauding our customers. 

“We’re asking customers to be vigilant and to contact us if they suspect anything suspicious relating to their claim.”

In the warning, the FSCS said official emails from it will end with “@fscs.org.uk” and not “@zoho.com”.

It has also clarified that the FSCS would never ask consumers for money or fees to make a claim for compensation.

The FSCS has suggested contacting Citizens Advice or Action Fraud for information about scam emails.

Figures from Financial Fraud Action UK earlier this week showed a financial scam was committed more than a million times in the UK in the first six months of the year – once every 15 seconds.

This represented a 53 per cent increase compared to the same period last year.

Almost three quarters (73 per cent) of people claimed they were aware of the methods fraudsters use.

Yet, at the same time more than a quarter (26 per cent) of people admitted they still provided personal details to people claiming to be from their bank even if they did not think they should.