Bailey sets expectations for Google action on scams

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Bailey sets expectations for Google action on scams
Andrew Bailey, chief executive of the FCA

The chief executive of the Financial Conduct Authority has said he would like internet providers to remove websites which advertise scams within 48 hours of the regulator raising the alarm. 

The FCA is in the process of persuading these providers, and in particular Google, to "promptly" take down websites which feature misleading marketing as part of the watchdog's drive to mitigate risks to investors in the mini-bond market. 

The regulator's work in this area saw it announce a temporary ban on the mass-marketing mini-bonds to retail investors, without consultation yesterday. 

The FCA said the risk to consumers was sufficiently "serious and immediate" to justify it exercising its intervention powers. 

Speaking with FTAdviser Andrew Bailey, chief executive of the FCA, said discussions with internet providers were ongoing but he hoped once an agreement was reached action could be taken to remove websites within 48 hours of the regulator raising the alarm. 

Mr Bailey said: "Bearing in mind the reach that Google and others have, I would like to see an scenario where we can agree an evidential test for cases where websites are clearly outright frauds and scams - and we see an increasing amount of this I should say - and if we take the evidence to them they are prepared to take the sites down.

"I can’t see them wanting to be known for being the home for this sort of activity." 

The FCA boss added: "I would want to agree with them what the evidence they need is, but I would hope that once the evidence is presented they would act very fast.

"I don't think there should be any cause for delay if the evidence is there - so I didn’t have a particular number of hours in mind but certainly no more than 48 hours I would think.

"Frankly at this point I would want to get a much better understanding from them about what they have to do to enact that type of step."

"I can’t see them [internet providers] wanting to be known for being the home for this sort of activityAndrew Bailey

The FCA estimates the average amount currently invested by consumers in illiquid speculative securities is more than £25,000 per investor, which the regulator warned would lead to "significant" losses should a provider fail.

The FCA has come under increased scrutiny in this area of the market this year following the high-profile collapse of mini-bond provider London Capital & Finance, which fell into administration in January putting the funds of more than 14,000 bondholders at risk.

London Capital & Finance allegedly signed clients up to fixed-rate Isas promising 8 per cent interest, with investors' capital then invested into mini-bonds used to issue loans to small businesses.

The FCA said: "Widespread marketing of speculative illiquid securities continues, particularly via the internet, with promotions for these products commonly appearing in response to simple online searches for 'high investment returns' or similar phrases.

"We have significant concerns that increasing numbers of less sophisticated or less wealthy retail investors will be drawn to these products by promotions that focus on attractive "headline" interest rates, while down playing key risks and implying products are more secure than they are in practice."

Mr Bailey also pledged to take initial action "very quickly" against any firm in breach of the newly-introduced ban.

Rebecca O’Keeffe, head of investment at Interactive Investor, said the FCA's proposals to work with internet providers was in theory a positive move, but she warned it may be more difficult in practice. 

Ms O’Keeffe said: "There is no doubt that firmer action by the FCA is needed to protect customers, and it would be nice to think that if an evidence threshold is met, then 48 hours is more than sufficient time for a website to be removed – you would actually hope it would be more like 48 minutes.

"However, the real issue here is coming up with clearly defined parameters for what evidence is required to shut down a site - including the fact that there may well be legal issues around who is responsible at different points in the process.

"So, the theory is great that the FCA is hoping to take affirmative action to protect customers – the practice may be much more difficult including how long it might take the FCA to produce compelling evidence."

Thomas Donegan, a partner at law firm Shearman & Sterling, said it would be in Google's best interests to remove a fraudulent ad or website as "quickly as possible". 

Mr Donegan said: "Google is a search engine, so they are not actually regulated but clearly if they were effectively promoting some sort of fraudulent scheme then it does their reputation no good.

"If they are pointing members of the public towards fraudulent schemes then there is clearly a legal risk for them. So I think Google would be very well motivated to take down ads that point people to bad projects."

Google did not respond to a request for comment. 

rachel.mortimer@ft.com 

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