Financial Conduct Authority  

What the regulator expects on electronic signatures

Mr Murphy said: "Furthermore, given the spike in cyber security threats, it is vital that businesses have the ability to pass documents between advisers and clients securely.

"The FCA’s explicit expectations for full client understanding of any signed documents hints to a close scrutiny of adviser decisions following the crisis.

"To protect both clients and themselves, advisers must ensure they are providing clients with separate means to confirm understanding and keep a detailed paper trail demonstrating this."

rachel.mortimer@ft.com 

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