Hotel room advice comes to haunt IFA after 11 years

Finally it has been told to take ownership of Mr R's Sipp, or if impossible, pay all Sipp fees incurred in the next five years and pay £250 for stress and inconvenience.

Mr R's representative Chris Bryans, a financial adviser who also runs claims manager Complaints SOS, said: “Mr R would by any measure be considered a vulnerable individual and the poor advice has taken a toll on him and his wife.

"These cases are not easy... we are very grateful to the ombudsmen and their investigators who carry out a very difficult job with the utmost professionalism.” 

This was not the first time Insight was found to have rubber stamped an investment in TRG. In April the Fos ordered it to reimburse another client after transferring their pension without carrying out the appropriate suitability checks.