Regulation  

FCA action on vulnerable clients expected

"As the FCA puts it, 'vulnerability can come in a range of guises' so it’s not necessarily age related and it’s important that advisers recognise who vulnerable clients are so they can take greater care with them.  

"Greater clarity by the FCA will allow those who regularly deal with vulnerable clients to review their processes and ensure all staff are treating clients fairly."

rachel.addison@ft.com