Your Industry  

How automation could change the advice industry

It stated this showed AI would create a “major demand” for new jobs in financial services as firms would look to hire more people to plug the gap.

Joanna Leyden, director at advice firm Monument, said: “I think technology would help [advice firms]. But being a financial adviser I’m always sceptical so the proof will be in the pudding.

“If they’re willing to invest the money then fantastic — but that’s a bit like the cherry on the cake when we haven’t finished the icing.”

Ms Leyden said attempting to get information from providers was one of the most time-consuming aspects of the advice process and thought a concentration of investment in this part of technology would potentially be more useful.

She added: “If they want to make a difference to advisers and clients then they should talk to advisers and find out what they want.”

What do you think about the issues raised by this story? Email us on to let us know.