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Pesky pets and risky appearances: advisers share their WFH tales

Accidental appearances

As most workers advisers have had to adapt to a new way of working and get on board with video call etiquette and how to present themselves in a professional manner from home.

However, some have been left red-face by making appearances in their partner’s work calls unexpectedly.

Mr Morris admitted to being caught off-guard when wandering into his partner’s work meeting after his morning shower.

He said: “We’ve had the usual moments where I have walked into the bedroom after a shower in just my underwear and have been visible in the background of my girlfriend’s video meeting.

“As professional as you try make the setting/environment, my view on it is that if they’re looking into your home, they have to expect those kind of things will happen.”

Heatwave longings

For Alistair Cunningham, financial planning director at Wingate Financial Planning, working from home has been business as usual but he has admitted to missing the office air-con during this summer's stifling temperatures.

Mr Cunningham said: “The only time I can think of a specific incident was last week when it was the heatwave and I’m in my office here with a PC blowing out 60 degree heat.

“I did think I miss the air conditioning, but arguably that’s rose-tinted spectacle thinking – the AC is often a source of inter-office strife.”

Cyber security 

Finally, with the threat of a second wave and ongoing working from home scenarios Heather Hopkins, founder and managing director at research firm NextWealth, urged advisers to consider the security of their home set up to avoid any more serious mishaps.

Recent months have seen increasing attempts from scammers and fraudsters to cash in on the uncertainty of the pandemic, with both consumers and businesses targeted as victims. 

In May scammers targeted financial advisers by sending fake emails purporting to be due diligence requests from the Financial Conduct Authority. 

Ms Hopkins said: "If I were an adviser I would also make sure my team were fully trained on cyber security and I'd communicate proactively with clients about it too.

"The number of phishing scams and cyber attacks spiked as a result of Covid and firms need to do as much as they can to protect themselves."  

amy.austin@ft.com, rachel.mortimer@ft.com, imogen.tew@ft.com

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