In a virtual setting, it can be harder to make time for this to happen.
Leaders can accelerate this by giving people time and space to talk about non-work things.
Encourage colleagues to reach out to each other and create purposeful events, start a coffee morning, a book or Netflix club or a regular pub quiz.
This will allow people to connect on another level, which creates cohesion and higher-performing teams.
Portia Hickey is a chartered psychologist and co-creator of the Thrive Matters Platform