Your IndustryMay 6 2021

Just Mortgages gives brokers option to work from home

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Just Mortgages gives brokers option to work from home
Credit: Chris Ratcliffe/Bloomberg

National broker Just Mortgages is offering experienced advisers the option to work from home permanently after the success of remote working during the pandemic.

The option to work from home is available for brokers with at least two years’ experience of mortgage advice.

The broker said advisers can choose to continue working remotely after the successful implementation of video calls during the pandemic.

According to Just Mortgages, brokers will continue to be provided with leads from estate agency Spicerhaart and operate as they would in branch, connecting with the agency via video calls and email.

John Phillips, national operations director at Just Mortgages and Spicerhaart, said: “The pandemic has opened up a lot of eyes to the potential of working from home, and we’re really confident this will help our brokers to continue to deliver exceptional service.

“Work life balance is crucial in these trying times, and adding the option for brokers to work where they want gives them the flexibility to interact with clients in the most effective manner.

“Clients have also given really positive feedback about working with our brokers remotely, and ultimately, that is the most important thing for us.

“There are those who will still want to return to the office, and some will want to conduct meetings in person, and we support the flexibility to decide. The key for us is to empower our brokers to choose the right option for them and the client.”

The move from Just Mortgages comes after a March survey of CII and PFS members found six out of 10 said remote and flexible working would be a focus for their business as the country exits lockdown.

chloe.cheung@ft.com

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