Intergenerational Wealth CPD course  

How to develop communication skills for the next generation of clients

  • Describe how to deal with younger generations in the advice process
  • Explain some of the challenges posed by hiring younger advisers
  • Identify how easy it is to pick up soft skills from others
CPD
Approx.30min
The importance of intergenerational communication skills in advice
Advisers must adapt how they liaise with younger people to ensure the next generation is catered for
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Intergenerational wealth planning has become a much bigger feature in financial advisers' lives in the past few years, as they anticipate older generations passing down wealth through the generations, which helps them develop the next generation of clients.

But for advisers used to speaking to older clients, this can present a challenge, as younger adults can arrive with their own set of priorities and goals, and even different values from their parents. 

Developing the softer side of financial planning skills can be difficult for some advisers, but her in this CPD article which is worth an indicative 30 minutes' CPD, we set out some pointers to think about. 

CPD
Approx.30min

Please answer the six multiple choice questions below in order to bank your CPD. Multiple attempts are available until all questions are correctly answered.

  1. According to Barry Strathearn, millennials will not generally respond to telephone calls, true or false?

  2. Which of the following is NOT a disadvantage of hiring a younger person as a financial adviser?

  3. Which of the following is a good way to appeal to the younger generation?

  4. In which area of advice do generations always come together?

  5. Annual periodic meetings are an excellent way of fashioning relationships with the future generations, true or false?

  6. Interpersonal skills are difficult to pick up from other skilled professionals, true or false?

Nearly There…

You have successfully answered all the questions correctly, well done!

You should now know…

  • Describe how to deal with younger generations in the advice process
  • Explain some of the challenges posed by hiring younger advisers
  • Identify how easy it is to pick up soft skills from others

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