FSCS on the hunt for senior executives
The Financial Services Compensation Scheme is on the hunt for two senior executives as it rolls out its technology platform to help consumers manage their claims more efficiently.
According to a newspaper advert, the FSCS is looking to hire a chief financial officer and chief operating officer, with the promise of a six-figure salary and a host of benefits.
The roles are both new additions, according to FSCS, and will be based in London.
Candidates for the COO role will need to have proven success in consumer financial services among other skills. Key responsibilities include claims handling, service management and ensuring service levels for claimants meet expectations.
The CFO role requires candidates to have proven senior finance leadership experience and success in consumer financial services. Key responsibilities include promoting and delivering value for money and efficiency for all stakeholders.
A spokesman for FSCS said it was changing its senior structure in order to meet new challenges and to provide a better service to stakeholders.
“We have just introduced a new claims handling system which, after piloting, will enable consumers to make claims online and will enable FSCS to work more efficiently with the outsource partners who deal with most claims.”
As a result, the spokesman said, the service depends more on IT and data than before.
The spokesman said: “We have therefore created a new role of COO to bring together the delivery of our service to claimants with the IT and data infrastructure which supports that service. The CFO role was created to lead our increasingly demanding financial and commercial work.”
The COO will be a member of the FSCS executive team and the CFO a member of the FSCS leadership team. Subject to FCA and PRA approval, both will be members of the board..
