West Brom confirmed that the rigorous vetting procedure provided by its new partner would ensure the reliability of panel members. The building society added that intermediaries could recommend conveyancing firms for panel membership as part of its move to provide a more credible service.
Paul Field, divisional director at West Brom, said: “We are delighted to be joining forces with LMS to bring firms onto our panel that are proven conveyancing specialists.”
David Penny, managing director of somerset-based invest southwest:
“A devil’s advocate would argue that a close relationship with a local conveyancing solicitor will allow a client to eyeball their legal representative and expect a level of personal service.”