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This would mean that all customers receiving information about retirement options from their provider in the period between the guidance being available and 6 April 2015 would receive information about the pensions guidance service and how to access it.
The FCA said it expects the work being undertaken on designing a standardised signposting letter to have produced a template, or standardised wording which firms can use by this time.
ruth.gillbe@ft.com, donia.o’loughlin@ft.com
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