FCA boss says regulator must learn from mistakes

Finally, Ms McDermott said the FCA must facilitate debate which reflects on and analyses, past performance.

“Supporting and working with industry and other interested parties to try to find new solutions to old problems, constantly challenging the industry to do better and pushing them to go further and faster in the quest for change, and we should be in no doubt that these methods – the push for higher than required voluntary standards - can be a very effective tool.”

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