Consumer dutyJun 20 2023

Behavioural science could help deliver consumer duty outcomes

twitter-iconfacebook-iconlinkedin-iconmail-iconprint-icon
Search supported by
Behavioural science could help deliver consumer duty outcomes
Report claims understanding customer bias can help in delivering consumer duty (Photo: meo/Pexels)
comment-speech

The use of behavioural science could support the successful implementation of the regulator's key outcomes for consumer duty, according to research by Capco. 

A service from the Financial Times
For unlimited access to FTAdviser content...

Register now for free

  • Read the latest news and views from the world of financial advice
  • Never miss a story - sign up to our email alerts
  • Bank CPD while you read
Have an account? Sign In