Financial Ombudsman ServiceJan 3 2024

Fos partially upholds complaint against Aviva after communication delay

twitter-iconfacebook-iconlinkedin-iconmail-iconprint-icon
Search supported by
Fos partially upholds complaint against Aviva after communication delay
Mr S complained Aviva delayed answering queries about his pension while the transfer value was falling causing him losses (REUTERS/Simon Dawson)
comment-speech

The Financial Ombudsman Service has partly upheld a complaint against Aviva Life & Pensions UK after a delay in answering questions led to financial losses.

A service from the Financial Times
For unlimited access to FTAdviser content...

Register now for free

  • Read the latest news and views from the world of financial advice
  • Never miss a story - sign up to our email alerts
  • Bank CPD while you read
Have an account? Sign In