Castle Trust overhauls online service for advisers

Castle Trust overhauls online service for advisers

Castle Trust has relaunched its mortgage proposition, with a new website and telephone number to make it easier for brokers to do business with the lender.

The relaunch, which consolidates recent product changes, makes it simpler for brokers to research and apply for Castle Trust mortgages, with clearer website navigation and information on how the lender can provide flexible lending solutions for their principal customers.

Castle Trust lends to buy-to-let investors, business owners and high net worth individuals.

Article continues after advert

Castle Trust is also encouraging brokers to get in touch to discuss their cases with the introduction of a new, low cost telephone number charged at the same tariff as a local rate landline call and can be included in mobile monthly allowances.

Matthew Wyles, executive director at Castle Trust, said the changes were being introduced to counter an "outdated view" of how brokers perceive the company and its services.  

He said: "This relaunch is part of a broader campaign to fix those misconceptions and I would urge brokers to take a look at our website to see what we have to offer.

"If you work with clients who are buy-to-let investors, self-employed or high net worth, you can’t afford to miss Castle Trust from your armoury – much of what we do is unique.

“Our sophisticated and flexible approach delivers innovative, bespoke solutions to meet a broad range of customer needs. We write first and second charge loans, with interest serviced or rolled up - or a mixture of both.

"We have the appetite to do interesting things and the expertise to ask the right questions. And we’re very commercial - if it makes sense, we’ll find a way.”

Chris Lloyd, associate director at London-based mortgage broker Enness Private Clients, said: “The new website consolidates [Castle Trust's] range, providing an efficient platform for our busy sales team to navigate, speeding up the process for our clients in turn.”