Prudential to pay out over delayed Qrops transfer

It must also pay any tax charge that arises to HMRC and pay £575 to Ms N, increasing the overall reward for the distress and inconvenience caused to £1,000.

The firm must also pay an amount equal to the investment gain that Ms N would have received if the transfer was completed on June 13 to the new receiving scheme. 

Prudential declined to comment.

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