State PensionDec 12 2022

Ombudsman finds ‘maladministration’ in DWP’s complaint handling

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Ombudsman finds ‘maladministration’ in DWP’s complaint handling
EPA/ANDY RAIN
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The Parliamentary and Health Service Ombudsman has found evidence of "maladministration" in the way the Department for Work and Pensions handled complaints about, and communicated changes, to women's state pension age.

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