SIPPFeb 2 2024

Curtis Banks to compensate Sipp client after 'miscommunication'

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Curtis Banks to compensate Sipp client after 'miscommunication'
Curtis Banks will contact the client to offer an ex-gratia payment to compensate for the inconvenience. (Philip Veater/Unsplash)

Curtis Banks has agreed to make an “ex gratia” payment to a Sipp client after failing to meet its own deadline to transfer the client’s 25 per cent lump sum.

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